Welcome to Membership @ New Rep’s Frequently Asked Questions.
- How do I become a Member @ New Rep?
- How does a Membership @ New Rep work?
- How many tickets can I purchase per show?
- When do I need to book my ticket(s) to receive my Membership @ New Rep rate?
- How do I take advantage of my Membership @ New Rep benefits?
- Why should I provide you with my e-mail address?
- Where can I find my Membership @ New Rep ID Number?
- When will I get my Membership @ New Rep Card?
- What if I lose my Membership @ New Rep Card?
- What if I lose the tickets you mailed me?
- How do I exchange my tickets?
- When will my Membership @ New Rep expire?
- I have questions about Subscriptions at New Rep.
Please feel free to call the Box Office at 617-923-8487 with any remaining questions you might have about our new Membership @ New Rep program. The Box Office staff will be more than happy to assist you.
How do I become a Member @ New Rep?
To become a Member @ New Rep, you pay the one low, flat membership fee of $60 or $35 if you are a full time student or 35 and under. This entitles you to see one show of your choice in our 2010-2011 Season for free, and the ability to see any other show in the Season at your fixed, reduced membership rate. You can purchase as many tickets as you’d like to whichever 2010-2011 Season shows you’d like, whenever you’d like, and you’re guaranteed the best seats that we have available at your membership rate. You do not have to decide which other shows you will see at the time you purchase your membership.
How does a Membership @ New Rep work?
Your Membership @ New Rep guarantees you the best seats New Rep has to offer at the time you of your order at your fixed, reduced Membership @ New Rep Rates. It also entitles you to advance notice and discounted pricing on additional events New Rep produces during its 2010-2011 Season (from September 1, 2010 to May 31, 2011).
How many tickets can I purchase per show?
Your Membership @ New Rep allows you to buy as many tickets as you would like to any show in our 2010-2011 Season. This means you can come to a show as many times as you’d like or bring your family or friend(s) along with you, and you’ll receive your reduced Membership @ New Rep Rate. If you have a 35 and Under or Full Time Student Membership, your guest(s) must show a valid photo/student ID to prove their age/full-time student status. If your guest is not 35 and under and/or a full-time student, they will be charged either the reduced Orchestra Membership Rate or Tier B Membership Rate, depending on where your seats are located. For all other members, your guest(s) will be charged at your Membership Rate. Please note all tickets are subject to availability at the time of your order.
When do I need to book my ticket(s) to receive my Membership @ New Rep rate?
There is no deadline to book your ticket(s) to a New Rep show to receive your reduced Membership @ New Rep Rate. However, tickets are subject to availability at the time of your order.
How do I take advantage of my Membership @ New Rep benefits?
We encourage you to take advantage of the many benefits your Membership @ New Rep offers, which includes discounts and special offers to additional New Rep programming, as well as to New Rep’s restaurant partners. For a complete list of benefits, click here.
Why should I provide you with my e-mail address?
Members that provide us with their e-mail addresses will be the first to receive exciting news on casting, upcoming events, productions, and discounts. You will also receive our bi-annual e-newsletter with behind-the-scenes information and exclusive interviews with the cast and crew of our productions.
Where can I find my Membership @ New Rep ID Number?
Your Membership @ New Rep ID number will be listed on your Membership @ New Rep Card.
When will I get my Membership @ New Rep Card?
By late August, you will receive your Membership @ New Rep Card in the mail with the ticket(s) to any show(s) you have choosen/purchased thusfar. To place future orders, all you need to do is call the Box Office at 617-923-8487 and provide them with the ID number on your card. If you order your Membership @ New Rep after July 30th, please allow two weeks for processing and delivery.
What if I lose my Membership @ New Rep Card?
You can call the Box Office and provide them with your name. They will be able to look up your Membership ID number on file and will send you a replacement card. If you need to replace your card more than once in a Season, you will be charged a replacement fee of $2.50. You will be required to present your Member ID Card at the window when picking up subsequent purchases.
What if I lose the tickets you mailed me?
You can just call the Box Office. The Box Office will reprint your tickets for you and have them waiting at Will Call on the day of your performance.
How do I exchange my tickets?
Ticket exchanges may be made up to 6pm on the day prior to your scheduled performance without a fee. Tickets may be exchanged after 6pm on the day prior to your scheduled performance for a $5.00 fee. Tickets can only be exchanged for other performance dates of the same show. All ticket exchanges are subject to availability.
When will my Membership @ New Rep expire?
Your Membership @ New Rep is only valid for one Season (September 1, 2010 through May 31, 2011).